Privacy Policy

1. Introduction

Stone Gate Publishers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this privacy policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, and other account credentials
• Payment Information: Billing address, payment card details (processed securely through third-party payment processors)
• Manuscript Information: Documents, manuscripts, and other materials you submit to us
• Communication Data: Records of correspondence, including emails, phone calls, and messages
• Technical Data: IP address, browser type, device information, and usage data
• Marketing Data: Preferences for receiving marketing communications

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our publishing services
• To process and fulfill your service requests and orders
• To communicate with you about your account, services, and inquiries
• To send you marketing communications (with your consent)
• To personalize your experience and provide tailored content
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our agreements
• To analyze usage patterns and improve our website and services

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, hosting providers, email services)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service provider
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: